Shipping policy

Shipping Policy

Last updated: February 22, 2026

Thank you for shopping with Human Soap and Skincare. Below you will find information about how and when your order will be shipped.

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that processing times may be longer during holidays, promotions, or periods of high order volume.

Shipping Rates and Delivery Estimates

Shipping costs are calculated at checkout based on your location and the shipping method selected.

Estimated delivery times vary depending on the carrier and your location but typically range between 3–7 business days after your order has shipped.

At this time, Human Soap and Skincare ships within the United States only.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your delivery.

Incorrect Shipping Addresses

Please make sure your shipping address is correct at checkout. Human Soap and Skincare is not responsible for orders shipped to incorrectly entered addresses.

If you notice an error in your shipping address, please contact us as soon as possible at humansoap707@gmail.com or 707-567-0362.

Lost or Delayed Packages

Once an order has been shipped, delivery is handled by the carrier. If your package is delayed, lost, or damaged in transit, please contact us and we will do our best to assist you in resolving the issue.

Damaged Items

Please inspect your order when it arrives. If your order arrives damaged, defective, or incorrect, contact us immediately so we can evaluate the issue and make it right.

Contact

If you have any questions about shipping, please contact us:

📧 humansoap707@gmail.com
📞 707-567-0362